THE CLAIMS PROCESS
NEED TO REPORT AN INCIDENT OR CLAIM?
Contact Claims:
E-Mail: Claims@SCRUBSrrg.com
Phone: 800-848-2686
Monday through Friday, 8 a.m. to 5 p.m. PST
Who is responsible for handling claims for SCRUBS RRG?
SCRUBS RRG utilizes services from InterCare, a nationally recognized expert in medical professional liability third party claims administration.
Will SCRUBS RRG grant Consent to Settle Authority to insureds?
No. SCRUBS RRG wishes to avoid the rare but inevitable situation of having an intractable insured physician behave detrimentally to the greater good of the RRG. Where SCRUBS RRG faces such issues, the insured group will be asked to join SCRUBS RRG in reviewing the issues at hand to determine the final course of action.
Will SCRUBS RRG grant Consent to Settle Authority to insureds?
No. SCRUBS RRG wishes to avoid the rare but inevitable situation of having an intractable insured physician behave detrimentally to the greater good of the RRG. Where SCRUBS RRG faces such issues, the insured group will be asked to join SCRUBS RRG in reviewing the issues at hand to determine the final course of action.
How are settlement offers determined?
SCRUBS RRG physicians serving on the claims committee work with the staff to determine recommended settlement amounts. All recommended settlements are approved by the SCRUBS RRG board within a general review of each claim.
Are risk management services offered?
Yes. Effective risk management is a primary goal of SCRUBS RRG. Since SCRUBS RRG is specialty specific, it is able to examine losses and discover which factors of risk management result in the most impact to claims reduction. SCRUBS RRG also benefits from the ability of its physician members to share ideas as to the risk management in place at their specific practice, thus creating an ideal setting for innovative risk management programs to flourish.